At Strategic Urban we tend to do a lot of work with large institutions: Cities, Non-Profits, Schools, etc. Typically, these institutions will need to move on from their old paper-based methods of doing business and adopt an organizational system. Let’s face it, this is usually long overdue and necessary. When an organization’s staff need training on these new systems, it can be both rewarding and challenging to be in the position of the Trainer. I will be honest and say that I have not always been good at this. In fact, I wouldn’t be able to offer up any of this wisdom if I haven’t been thoroughly beaten up along the way. After many years and nearly 100 training sessions, I’d like to offer up three techniques that I have found indispensable.
1.) Don’t Be a Policy Middleman
Many times when you are introducing a … Read More »